This Privacy Policy explains how we collect, use, store and disclose personal information when you visit davidonu.com, use our resources and assessments, subscribe to our communications, book a conversation, purchase a product or service, or otherwise interact with us.

Information we may collect

Depending on how you interact with us, we may collect information such as your:

• name and email address
• phone number, where you choose to provide it
• responses to quizzes, assessments, surveys or forms, including the Restlessness Audit™
• career goals, challenges, preferences or other information you choose to share with us
• booking and appointment information
• communications with us
• purchase or transaction information
• marketing preferences and consent
• website activity, referral source, IP address, browser/device information and similar technical information.

We may also receive information from third-party services you choose to use to interact with us.

Restlessness Audit™ and personalised results

When you complete the Restlessness Audit™, we collect your responses and contact details so that we can calculate, display and send you your personalised result.

Your Audit responses may also be used to provide relevant recommendations, determine whether another resource or conversation may be useful, and improve the Audit and our services.

Providing your email address for delivery of your result does not automatically mean that you have agreed to receive ongoing marketing emails.

Where we invite you to receive career reinvention insights, newsletters or promotional updates, we will ask for that consent separately.

How we use your information

We may use your personal information to:

• provide requested resources, quiz or assessment results
• respond to enquiries
• deliver newsletters or marketing communications where you have consented to receive them
• personalise information and recommendations
• manage appointments and coaching conversations
• provide products and services
• manage customer and prospective-client relationships
• operate and improve our websites, assessments and services
• understand how people find and use our resources
• measure marketing and campaign performance
• maintain appropriate business, security and administrative records
• comply with applicable legal obligations.

We do not sell your personal information.

Email communications and consent

If you specifically opt in to receive our email communications, we may send you career reinvention insights, newsletters, information about resources, events, products or services.

You can unsubscribe at any time using the unsubscribe link included in our marketing emails or by contacting us at david@davidonu.com.

Unsubscribing from marketing communications does not prevent us from sending transactional or service-related messages that you have requested, such as your Restlessness Audit™ result, booking confirmations or information about a service you have purchased.

How we store and process information

We use reputable third-party platforms and service providers to operate our business. These may include website hosting, customer relationship management, email delivery, online forms and assessments, appointment scheduling, analytics, payment processing and related technology services.

For example, we currently use GoHighLevel to support aspects of our customer relationship management, forms, assessments, email communications, workflows and appointment processes.

These providers may process or store information on our behalf.

Some service providers or their infrastructure may be located outside Australia. Where applicable, we take reasonable steps to use providers with appropriate privacy and security practices.

Cookies, analytics and tracking

Our websites may use cookies, pixels and similar technologies to understand website activity, remember preferences, measure the effectiveness of campaigns and improve our services.

We may collect information such as pages visited, referral source, device information and interactions with our website or emails.

You can control many cookies through your browser settings, although disabling cookies may affect some website functionality.

Source attribution

Where you follow one of our links from LinkedIn, email, a speaking event, QR code, referral or another campaign, we may record information about the source of your visit.

This helps us understand which resources and communications are most useful and improve our services and marketing.

Payments

Where you purchase a product or service, payment information may be processed securely by third-party payment providers such as Stripe or other payment platforms used by the relevant website.

We do not ordinarily store your full payment-card details ourselves.

Security and retention

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

No electronic system can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate business records, or to meet applicable legal obligations. Where information is no longer required, we may delete, de-identify or securely dispose of it.

Accessing or correcting your information

You may contact us if you would like to:

• ask what personal information we hold about you
• request access to that information
• correct information that is inaccurate or out of date
• withdraw marketing consent
• ask us to delete information where appropriate
• raise a privacy concern.

Please contact david@davidonu.com.

We may need to verify your identity before acting on certain requests.

Overseas users

If you access our services from outside Australia, your information may be processed in Australia and in other countries where our technology providers operate.

Depending on where you live, you may also have privacy rights under laws applicable in your jurisdiction.

Third-party websites and social media

Our websites may contain links to third-party websites and social media platforms.

Those services have their own privacy policies and practices. We are not responsible for how third parties handle information once you leave our websites or interact directly with their platforms.

Children

Our websites and career-reinvention services are intended primarily for adults and are not designed to knowingly collect personal information from children without appropriate consent.

Privacy enquiries and complaints

If you have a question, request or complaint about how we handle your personal information, please contact:

Uburu Pty Ltd / David Onu
Email: david@davidonu.com

We will review privacy concerns and respond within a reasonable period.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time as our services, technology or legal obligations change.

The latest version will be published on this page with the date of the most recent update.